ARTICLE 1 – THE PARTIES

1.1 – THE SELLER

Title: Sevilma

Address: Orhanlı Neighbourhood, Temesealtı Cluster Houses, No. 15/1 (Orhanlı Street), 35460 Seferihisar, Turkey

Telephone: +90 543 657 66 23

Email: [email protected]

1.2 – CONSUMER

First Name/Surname/Title:

Address:

Telephone:

Email:

ARTICLE 2 – SUBJECT MATTER

The subject matter of this contract is the CONSUMER’s purchase from the SELLER of “sevilma.com” In relation to the sale and delivery of the product, the specifications and sale price of which are set out below, which the customer has ordered electronically via the website, this document sets out the rights and obligations of the parties in relation to the sale and delivery of the product, the specifications and sale price of which are set out below, as ordered electronically via the website.”.

ARTICLE 3 – THE PRODUCT COVERED BY THE CONTRACT

The type and category of the products, their quantity, make/model, colour and sale price are as stated above.

Payment Method:

Billing Address:

Person to whom the item is to be delivered:

Delivery Address:

Postage:

ARTICLE 4 – GENERAL PROVISIONS

4.1 – The CONSUMER declares that they have read and are aware of the preliminary information on the SELLER’s website regarding the essential characteristics of the product(s) covered by the contract, the sale price, the method of payment and delivery, and that they have provided the necessary confirmation electronically.

4.2 – The physical product covered by the contract shall be delivered to the CONSUMER or to the person or organisation at the address specified by the CONSUMER within the timeframe set out in the preliminary information on the website, depending on the distance from the CONSUMER’s place of residence, provided that this does not exceed the statutory 30-day period.

4.3 – The digital/software product covered by the contract may be delivered, provided that this does not exceed the statutory 30-day period, either as a downloadable file via the SELLER’s website under the membership account opened in the CONSUMER’s name, or via a link provided in the CONSUMER’svia the link provided at the CONSUMER’s registered email address. No physical delivery is provided for this type of product.

4.4 – The SELLER is responsible for ensuring that the physical product covered by the contract is delivered in good condition, complete, in accordance with the specifications set out in the order, and accompanied by any warranty documents and user manual(s), where applicable.

4.5 – The SELLER is responsible for ensuring that the digital/software product covered by the contract is delivered in accordance with the specifications set out in the order, together with any user guide(s), where applicable.

4.6 – For the delivery of the product covered by this contract, a signed copy of this contract must have been sent to the SELLER, or the CONSUMER must have given their electronic consent via the SELLER’s website or in response to the confirmation email sent to the CONSUMER’s , and the price has been paid using the CONSUMER’s preferred method of payment. Should the price of the product not be paid for any reason, or should the payment be cancelled in the bank’s records, the SELLER shall be deemed released from the obligation to deliver the product.

4.7 – Should the bank or financial institution concerned fail to pay the SELLER the price of the product due to the unauthorised, unjustified or unlawful use of the CONSUMER’s credit card by unauthorised persons, through no fault of the CONSUMER , the CONSUMER must return the physical product to the SELLER within 3 days, provided that the product has been delivered to the CONSUMER. If the product is digital or software-based, the SELLER reserves the right to immediately deactivate the licence key. In such cases, the cost of delivery for physical products shall be borne by the CONSUMER.

4.8 – If the SELLER is unable to deliver the product covered by the contract within the stipulated time due to force majeure or exceptional circumstances such as adverse weather conditions or disruption to transport that prevent the delivery of physical goods, the SELLER is obliged to notify the CONSUMER of the situation. In such circumstances, the CONSUMER may exercise one of the following rights: to cancel the order, to have the product subject to the contract replaced with an equivalent product (if available), and/or to have the delivery period postponed until the impediment has ceased. Should the CONSUMER cancel the order, the amount paid shall be refunded to them in cash and in a single payment within 15 days.

4.9 – Defective or faulty products, whether or not they were sold with a warranty certificate, may be sent to the SELLER for the necessary repairs to be carried out within the terms of the warranty; in such cases, the SELLER shall bear the postage costs.

4.10 – This contract shall come into force once it has been signed by the CONSUMER and sent to the SELLER by fax or post, or once it has been approved by the CONSUMER electronically.

4.11 – Persons under the age of 18 may not make purchases from the SELLER.

4.12 – The SELLER shall not be liable for any pricing errors arising from typographical or system errors.

4.13 – The SELLER reserves the right to amend or cancel the content, scope and features of all products it sells via its website.

4.14 – Upon completion of the order, the BUYER shall be deemed to have accepted all the terms of this contract.

ARTICLE 5 – RIGHT OF WITHDRAWAL

The CONSUMER has the right of withdrawal within 7 days of the delivery of the product(s) covered by this contract to themselves or to the person or organisation at the address they have specified, in accordance with the rules set out in Article 6 of this contract, in the case of tangible goods. To exercise this right of withdrawal, the CONSUMER must notify the SELLER by fax, email or telephone within this period, and the product must not have been used, in accordance with the provisions of Article 6. Should this right be exercised, the original invoice must be returned, together with a copy of the courier delivery receipt confirming that the tangible product, delivered to a third party or to the CONSUMER, has been sent to the SELLER. The product price shall be refunded to the CONSUMER within 15 days of receipt of these documents. The postage costs for the physical product returned under the right of withdrawal shall be borne by the CONSUMER. The refund will not be processed unless the original invoice is presented.

ARTICLE 6 – PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED

The right of withdrawal cannot be exercised in respect of products that, by their nature, cannot be returned; single-use products; copyable software and programmes; consumables; perishable goods or goods whose use-by date has passed; and services.

ARTICLE 7 – COMPETENT COURT

For the purposes of this contract, the Consumer Arbitration Boards and the Consumer Courts in the place of residence of either the CONSUMER or the SELLER shall have jurisdiction up to the value announced by the Ministry of Industry and Trade.

SELLER

CONSUMER

First name/Surname:

Date: